To place an order, visit our website simorganics.in. You can add products to your cart and proceed to checkout. For any assistance, you can contact our customer support via email at contact@simorganics.in or call us at +91-78801 66671. You can also place orders as a guest without creating an account.

We accept various payment methods including Debit Card, Credit Card, Net Banking, UPI, and Cash on Delivery (COD). For bulk orders, we also support Bank Transfers.

Yes, you can change your delivery address by contacting us at contact@simorganics.in or +91-78801 66671. Please note that changes can only be made before the order is shipped.

After your order is dispatched, you will receive a tracking number via email. You can use this number on our website to track the status of your delivery.

If you are not satisfied with your purchase, you can request a return within 7 days of delivery. Refunds are processed within 7-10 business days after the returned product is received and inspected.

Yes, we offer customization for bulk orders. Please contact us at contact@simorganics.in with your specific requirements, such as quantity, packaging, or special instructions.

Yes, SIM ORGANICS caters to both individual and bulk buyers. For bulk orders, please contact our sales team at contact@simorganics.in for special pricing and delivery options.

We encourage you to share your experience with our products by leaving a review on the product page. Please be honest and constructive in your feedback to help other customers make informed decisions.

If you forget your password, click on the “Forgot your password?” link on the login page. Enter your registered email ID to receive a password reset link.

Yes, we prioritize your privacy and use secure protocols to protect your personal information. For more details, please refer to our Privacy Policy on the website.

To rate a product, navigate to the product page on simorganics.in and scroll down to the “Reviews” section. You can select a star rating from 1 to 5 and leave a comment sharing your experience with the product. Your feedback helps us improve and assist other customers in making informed decisions.

We want you to be completely satisfied with your purchase. If you’re not happy with a product, you can return it within 7 days of receiving the order. The product must be unused and in its original packaging. To initiate a return, contact our customer service team at contact@simorganics.in. Please note that return shipping costs are the responsibility of the customer unless the return is due to a defective product.

We offer domestic shipping across India. Orders are typically processed within 1-2 business days and delivered within 5-7 business days, depending on your location. Shipping charges vary based on the delivery address and will be calculated at checkout. Free shipping is available for orders above a certain amount, as specified on our website.

Yes, you can cancel your order before it is shipped. To cancel an order, please contact our customer service team at contact@simorganics.in or call +91-78801 66671. Once an order is shipped, it cannot be canceled but can be returned after delivery.

Currently, SIM ORGANICS operates only within India. We do not offer international shipping at this time. Please check our website for updates regarding international shipping options in the future.

Yes, you can subscribe to our newsletter to receive the latest updates, promotions, and information about new products. Simply enter your email address at the bottom of our homepage or during checkout.

Once your return is processed, you will receive an email notification. You can also check the status by contacting our customer service team with your order number and return details.

If you receive a damaged or defective product, please contact us immediately at contact@simorganics.in or +91-78801 66671. We will arrange for a replacement or refund as per our return policy. Please provide your order number and photos of the damaged product for verification.